Customer Support
Job Summary
This role will be responsible for providing support for all internal and external customers. This requires the quick retention of detailed product knowledge and efficient communication with other customer service and operations teams. Candidates for the position must have a positive attitude towards all customers and thrive in team environments.
Job Duties:
- Assist customers in all aspects of service fulfillment.
- Proficient use of proprietary devices and applications
- Customer service associates handle consumer inquiries and are responsible for troubleshooting
- Attend product training classes and seminars
- Inventory oversight
- Participate in sales driving events to optimize and streamline sales
- Regular, dependable attendance and punctuality is required
Candidate Requirements:
- Assist customers in all aspects of service fulfillment.
- Proficient use of proprietary devices and applications
- Customer service associates handle consumer inquiries and are responsible for troubleshooting
- Attend product training classes and seminars
- Inventory oversight
- Participate in sales driving events to optimize and streamline sales
- Regular, dependable attendance and punctuality is required
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